Refund policy

Returns & Refunds Policy

At Latest Living, we are committed to delivering exceptional quality and service. If for any reason your purchase does not meet your expectations, please review the policy below for guidance on returns and refunds.

1. Eligibility for Returns

We accept returns under the following conditions:

The item must be unused, unworn, and in original condition
All original packaging, tags, and accessories must be included
The return request must be submitted within 14 days of delivery

Items that show signs of wear, damage, laundering, or alteration will not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Items marked as Final Sale or Non-Returnable
Customized, made-to-order, or personalized products
Items damaged due to misuse, improper handling, or normal wear and tear

3. Reasons for Return

Returns may be accepted for the following reasons:

The item arrived damaged or defective
An incorrect item was received
Manufacturing defects identified upon inspection

Returns requested for reasons such as preference, change of mind, or sizing issues may be subject to return shipping fees and restocking charges.

4. How to Initiate a Return

To request a return, please contact our customer support team at:

Email: returns@latestbedding.com

Subject Line: Return Request – Order #[Your Order Number]

Please include the following information:

Order number
Reason for return
Clear photos (if the item is damaged or incorrect)

Once your request is reviewed and approved, we will provide detailed return instructions.

5. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.
We strongly recommend using a trackable shipping service.
Latest Living is not responsible for lost or delayed return shipments.

6. Refund Processing

Once your return is received and inspected:

Approved refunds will be processed within 7–10 business days
Refunds will be issued to the original form of payment
Original shipping charges are non-refundable unless the return is due to our error

7. Exchanges

We do not offer direct exchanges at this time.

If you wish to receive a different item, please place a new order and follow the return process for the original purchase.

8. Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery with supporting photos. We will evaluate the issue and arrange a replacement or refund at no additional cost.

9. International Orders

For international orders:

Customers are responsible for all return shipping costs, customs duties, and import taxes
Delivery timelines may vary due to customs processing
We are not responsible for delays caused by international customs authorities